Maximize Your Revenue with KC Medical Billing

Karey Collins embarked on her career over 25 years ago, beginning with specialized training as a certified medical assistant at a renowned trade school. Her education covered a broad range of skills, including front and back office operations, phlebotomy, and medical billing. After graduating, Karey briefly worked as a medical assistant before joining Anthem Blue Cross of California, where her career truly took off.

Starting in the call center, Karey's dedication and expertise quickly propelled her to the role of claims processor, then appeals specialist, and eventually, job trainer. Her innovative spirit shone through when she collaborated with programmers to transition the company's old automated system to a cutting-edge IVR system. Karey played a pivotal role in testing and training both new and existing employees on this new technology.

However, Karey's most rewarding role was assisting healthcare providers in getting their claims paid. She became the go-to person for many providers, who would call her direct line for assistance. Karey's deep understanding of the challenges faced by providers fueled her dream of one day owning her own medical billing business, where she could continue to offer the personalized, expert support that had made her so indispensable.